Monday, July 23, 2012

iOS5 - Personal Hotspot browser disappearing solution

Here’s a (possible) solution. 

So you just updated to iOS 5 and you find you have a problem -- you go to use Wi-Fi Personal Hotspot feature and... it's gone?! Don't fret. Stop cursing. It's happened with previous upgrades too. Truth is, It's not really gone, it's just hiding, and here are a couple things you can do to coax it back.


  • Personal Hotspot seems to have disappeared.

Solution 1

Look for it where it lives.
  1. Launch the Settings app.
  2. Tap General.
  3. Tap Network.
  4. Scroll down and look for Personal Hotspot.
  5. If it somehow got turned off during the update, turn it back on.
  6. Wait for it to activate.
Once it re-activates, you should find it back where it was before, on the first page of Settings.

Solution 2

If that doesn't work, it's time to escalate reset the Settings.
  1. launch the Settings app.
  2. Tap General.
  3. Scroll all the way to the bottom.
  4. Tap Reset Network Settings.
Wait for your iPhone to restart, and if you still don't see it, repeat Solution 1.


That's a lot but that's it. You should have your Personal Hotspot back up and running. If you've experienced this bug and used these solutions, let us know how they worked for you. If you tried something else that worked, let us know about that too!

Blackberry App World error id: 30702

Ever since I was made to update my Blackberry App World I've been unable to download any apps!! I keep getting the message 'There is an issue with the current session. Please login to continue (error id: 30702).. what is this?? Is anyone else also having the same problem?? I HAVE logged in and i have deleted/resintalled App World but to no avail. HELP!!!

Click on payment options and you'll be asked to log in.  You can cancel out once logged in on payment options, then go to "My World" again fine.  I hope this works for you.

Blackberry Issue - when opening App World (Error 80003)

There is currently an issue on Blackberry Handsets with Operating System 5, when opening App World. The error message received by subscribers is “BlackBerry Identity installation failed, error number 80003”.

This problem has been escalated to RIM - in the meantime they have identified a few workarounds. Here is a link to Blackberry Knowledge base site…

Blackberry App World Issue

Certain BB Subs are experiencing problems connecting to the internet after updating to the new app world.
Rim working on fix to release with a new update of App World.
Please try these following procedure to resolve the issue for the specific client. Please note that these steps are no guarantee that the problem will be fix but has been successful with most subscribers and therefore please advise client of the fix to be released with next App world update.

-       Please remove the Blackberry ID application under the installed application list.
-       Do not reboot the handset. Go to the BB App world application.
-       Select an application and downloaded it.
-       It will ask for your BB ID. Please enter it with password; this will start the    download of the application.
-       Restarted/Rebooted the handset
-       Open the BB app world application again, it will ask you to install the Blackberry ID application.
-       Install the BB ID and reboot once again.
-       Once rebooted, open the app world application and select to any application to download.
-       It will request user ID and password
-       You will receive confirmation that the Blackberry ID will be associated to this device and then it will download the update.

What we have found to also work is if client deletes the application and if there is a Wi-Fi hotspot available at clients location then to download app world via the Wi-Fi connection. If no Wi-Fi connection then the only option would be to perhaps use an internet café or nearest venue that offers a hotspot connection or wait for the fix to be provided by RIM.
There would be no need for faults to be logged.

Blackberry AppWorld fix

Here is a possible fix for Blackberry Appworld queries. It seems that when users get their new blackberry they do not set the time zone correctly. Please ask the subscriber to check and adjust it if necessary.

  • Go to Options> Date/Time and look under "Time Zones"

  • You need to set the time zone to Harare (+2)

  • Set Auto Update Time Zone to “Prompt”

  • Go to options> Date/Time and set the Device Time to the correct time.

  • Lastly, Logout of app world, entre username and password, then save password before logging in again

App error 523 on blackberry

From BlackBerryFAQ

App Error 523 is a software hiccup usually caused by a 3rd-party application that is not compatible with the BlackBerry device OS.

Follow the below steps to get rid of this error message:

1. Take the battery out and put it back in after 30 seconds or so

2. While the device is rebooting (or while the hourglass is still spinning), plug it into the PC

3. Then open the application loader and remove the 3rd-party application that's causing the issue

4. Worst-case is when you need to wipe the device using JL_Cmder. Follow the instructions here: How do I wipe the BlackBerry using Jl Cmder?

Thanks to John Clark from BlackBerryForums for the tip!

Uncaught exception java.lang.illegal argument received when sending SMS messages on the BlackBerry device

This is what I found on


But do the basic… 1st

Options… security options… Firewall disabled…

Then no ticks on BLOCK


still doesn’t work… blackberryforums says something else…

Hidden Spyware & Malware - Rootkits

As we know one of the biggest causes of broadband users seeing unaccounted high data usage is some hidden background activity on the system. These can include automatic updates and malware (malicious software) such as viruses and spyware.

1) To detect the 'friendly' background processes (i.e. legitimate processes that use data in the background, typically updates) one can use a program such as Netlimiter (

This is a good utility to advise clients to use as it not only shows total usage of the data connection, but can show it per application, i.e. which process is using how much data. It can even be configured to throttle an application to only use a specific amount of bandwidth. The monitor version is freeware. (

2) The problem comes in with malware background processes that intentionally hide themselves from being detected by Virus and Malware scanners such as Windows Defender, TrendMicro, AVG, Norton, et al.

This concept is called a RootKit and you need special software to detect if you have such a situation. You can read more about it on and can find RootKit detectors on or

The important point is not to trust virus scanners when they report no malware on a system. Do the following:

1) Run a continuous bandwidth meter such as Netlimiter. Watch to see if usage is as per your expectation.

2) Install and configure a firewall.

3) Install and update a malware & virus program. Configure it for frequent updates and scans and make sure it stay resident. Often more than one scanner is needed to catch malware that could have slipped by another one.

4) Use a RootKit detect program to search for malware that escaped the above.

5) Sometimes nothing but a full rebuilt might be needed to get rid of RootKits. This is obviously a last resort only.